As of July 1st, 2021, the distribution of Macmillan Learning in Europe and Rest of World, excluding Australia and New Zealand, will transfer from Springer Nature to Macmillan Distribution (MDL). This change is not relevant in the US, Canada and Latin America where Macmillan Learning has always handled their own distribution in partnership with MPS Virginia.
If you are located within Australia or New Zealand, distribution will transfer from Springer Nature to Macmillan Distribution (MDL) on September 30th, 2021; please check this solution article in a few weeks-time for additional details.
Macmillan Learning is working with both Springer Nature and Macmillan Distribution (MDL) on a transfer plan which will ensure minimal disruption to services or supply. Availability of some products will be limited in the coming weeks while stock is being transferred. Orders were fulfilled by Springer Nature up to and including June 30th, 2021 (subject to availability). All unfulfilled backorders and tele-orders recorded at Springer Nature are being reported to MDL and were canceled on Springer Nature’s system at the point of handover. MDL (or your Macmillan Learning Sales Representative) will contact customers separately for instructions on the reinstatement of these backorders.
Arrangements have been made for Nielsen and PubEasy to re-route orders automatically. If you are using any direct forms of EDI, for either Springer Nature or MDL, you will need to ask your IT colleagues to make any necessary arrangements to order routing. The impacted titles were live in Springer Nature’s ONIX feed until Wednesday June 30th. The titles were withdrawn from sale, and MDL began accepting orders from July 1st.
Please ensure you submit payments to the originating distributor for any fulfilled orders; for clarity the distributor is named on the invoice you received.
Returns of Macmillan Learning titles:
Product shipped until June 30th, 2021 will be authorized on the basis that physical stock is returned to a Springer Nature returns location.
The deadline for returning pre-authorized physical books to Springer Nature is September 30th, 2021.
Returns received after that date will not be credited. Please ensure your pre-authorized returns are sent to Springer Nature so they are received before the cut-off date.
Please refer to our Book Returns Policy for additional information.
For Macmillan Learning orders on or after July 1st, 2021, returns should be directed to Macmillan Distribution (MDL), and returns authorizations should only be sought from MDL and will be subject to MDL’s returns policy.
Details pertaining to Red Globe Press (RGP) and Bloomsbury are also available.